Refund policy
We want you to love your purchase. If you need to return or exchange an item, please review our guidelines below. You have 14 days from the date of delivery to initiate a return or exchange.
1. Product Conditions for Returns & Exchanges
To be eligible for a return or exchange, all items must meet the following criteria:
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Condition: Unworn, unused, unwashed, and free from any odors, stains, or damage.
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Packaging: Must be in its original packaging.
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Tags: All original tags must still be attached.
2. Exchanges
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Availability: Exchanges are subject to stock availability (size, color, or style) at the time of processing. If the requested item is out of stock, a return will be processed instead.
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Shipping Fees: The customer is responsible for all shipping costs associated with exchanges, unless the item received was defective, damaged, or incorrect.
3. Returns
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Process: Once your returned item is received and inspected to ensure it meets our condition criteria, we will process your refund.
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Shipping Fees: Standard return shipping costs are the responsibility of the customer, except in cases where the product is defective or an incorrect item was shipped.